When our homeowners talk, we listen. Feedback is very important to us at Napolitano Homes, because it's how we know when we're doing something right or when we need to make a change. Many of the processes we have in place are there because we received a suggestion or comment from a homeowner. We take the good and the bad when it comes to feedback, and want to share with you what some of our homeowners have had to say.
We had our 12 week inspection this week. I want to pass along how pleased we were with the way that our concerns were addressed.....Thanks Bart, Mike and Napolitano Homes....WE DO LOVE WHERE WE LIVE!!!!
The Stewart Family - Creekside Estates
"Napolitano quality and our site agent were two huge determining factors in our purchase at KempBridge."
Dennis & Amy - KempBridge Homeowners
Dear Mr. Napolitano,
I wanted to personally thank you and wish you and your family a very Merry Christmas and continued success as a builder who cares! What a way to start the New Year!
Thank you for allowing Melissa Welsted / Atlantic Bay Mortgage the opportunity to review my file and close my loan. I thought this was not going to be possible after being turned down by SunTrust Mortgage and Met Life, and I believe there was another that declined my documentation as well. I would highly recommend her services as well as Napolitano Homes, Frank and Cindy / Rose & Womble. I can't thank you enough for Bringing Me Home For Christmas!
A Proud Napolitano Home Owner!
Curtis A. Harold
Curtis Harold - The Vineyards
"We visited Creekside awhile ago and then came back and what really stood out to us was Sheri, the site agent remembered our names! That stood out a lot. The neighborhood is also great, we frequently get together for community events and parties."
Trent & Karen Vick - Creekside Estates
"We love our Manor Home at Sajo Farm, the double sided fireplace in the living room was what really sold it for me and the open floorplan."
The Walker Family - Sajo Farm
"I decided to make Sajo Farm my home because of the warm and welcoming feeling I get when I drive through the community. The Napolitano homes there are built to last and they take such pride in their work!! I had the best experience and would recommend them to anyone."
Veronica Sullivan - Sajo Farm Homeowner
"We really chose Creekside Estates for our new home because of the reputation of Napolitano Homes, their quality and customer service. Sometimes there will be issues or problems that arise during the building of a home but it's how a builder handles those problems and keeps the line of communication open that really speaks volumes. We were very pleased with how Napolitano and our Site Agent Sheri, worked through our building process with us."
Jim, Lori & Sara Witzigman - Creekside Estates
"Napolitano Homes is the best product in the area. We can't stress enough how happy we are with the neighborhood and our house. It was the most perfect experience as you could possibly have. There has been a few community cook outs at the model homes. Sherry, the site agent at KempBridge did a great job organizing it and it is a great way of having neighbors getting to know each other. It is a great community service."
Andrew & Carrie Price - KempBridge Homeowners
"We love our Napolitano Home at Edgewood, it's a great tucked away little community."
The Williams Family - Edgewood Homeowners
"Hope all is well. You built my home in 2001-2002 in Bentley Park. Great job, we love it! I recommend you guys to everyone."
Kevin Kemick - Bentley Park Homeowner
"I also want to say I appreciate the words I have seen in the sales office
before, asking "Do you love where you live?" I can honestly say I love
where I live even more... And you truly care about your homeowners
and community, and stand by your homeowners enjoying their home."
Nick Williams - Sajo Farm Homeowner